What do I recommend?
A deployment of JIRA confluenceWhat will it cost?
Arround £10k for unlimited users, both JIRA Confluence running on a 3 moderatly beefy boxs
Why this?
- It is very easy to use.
- It is very easy to create a new area for a project or initiative (called a wiki space).
- It is easy to control permissions at a space or page level
- The team collaboration features such as commenting, bloging and workflow are excellent.
- It integrates with enterprise systems such as mail and active directory very well.
- It provides an ability ladder for users
- simple wysiwyg for you newbies
- rich wiki mark-up language for experienced users
- macro language for experts
- Java plug in API for the hard core nutters who want to change their own features
- It has a vast library of mainly free pluggins created the community that prove some really great features
- You can export to word, pdf, excel, sharepoint and nearly any format, using the plugins library
- It does calendars well
- You can create galleries easily
- You can have different themed spaces
- A real strength is the JIRA integration which allows workflow, task tracking and automation
- This has personal spaces and JIRA projects which are a great way to introduce a wiki
- This is nearly Open Source, once you purchase you the licence you get source, which you can modify.
How do you get it going?
- The boxes that this runs on can be either windows, solaris or unix, make this decision so that its easier for your support team.
- You need three boxes in the confluence clustered architecture
- This can be installed in this way in a morning.
- Once installed it will need to be skinned, this will not take more than an afternoon
- Get a member of the design department to give it a once over
How do we configure it?
- Install it to these domains wiki.atosorigin.com and jira.atosorigin.com
- It must be linked to email, this is very easy if you have access to the email administrator
- Logging in is a pain, it is easy to add this or the active directory or LDAP
- Don't nail it down, try to hold back on securing it so that users can do as much as possible (obviously don't make everyone a member of admins).
- Create a Wiki for the wiki, Create a JIRA project for the wiki, users can see and change the guidelines, they can also submit admin requests (using JIRA)
- Make the members of the admin group multi-dicipline, have representatives of managers, creatives, network admins, support teams, developers etc ...
Other Recommendations?
- When you deploy this you will be adding to the number of different information systems that are available to your collogues,
this can be confusing, you can either
- Enforce one system on all your colleges (good luck with this)
- or try and bring all the systems together, good search tool will do this, what about one of these
- Read this
- and this
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